Terms & Conditions

Your Trust is Our Priority

Welcome to TomMobilePay. By accessing and using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

1
Acceptance of Terms

By using TomMobilePay, you confirm that you agree to these Terms & Conditions. If you do not agree, please do not use our services.

2
Services Offered

TomMobilePay provides online mobile recharge services for various telecom operators. We act as an intermediary platform connecting users with third-party recharge service providers.

3
User Responsibilities
4
Payments

All payments are processed through secure third-party payment gateways. We do not store your sensitive payment details such as card number, CVV, or OTP.

5
Transaction Status

Recharge transactions may be processed instantly or may take some time depending on the operator or service provider. Users can check their recharge status using the "Refill Status" feature.

6
Refund & Cancellation

Refunds for failed or unsuccessful transactions will be processed as per our Refund Policy. Successful recharges cannot be canceled or refunded.

7
Third-Party Services

We use third-party APIs (such as Reloadly) and payment gateways to provide services. We are not responsible for delays, failures, or errors caused by these third-party providers.

8
Limitation of Liability

TomMobilePay shall not be held liable for any direct, indirect, or incidental damages arising from the use or inability to use our services.

9
Fraud Prevention

We reserve the right to suspend or block any transaction or user account if suspicious or fraudulent activity is detected.

10
Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services indicates your acceptance of the updated terms.

11
Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: