Welcome to TomMobilePay, a secure and reliable platform for online mobile recharges. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

To provide seamless recharge services, we may collect the following information:

• Mobile number and operator details required for recharge.
• Recharge amount and transaction-related information.
• Email address for transaction confirmation and support (if provided).
• Device information, IP address, and browser data for security and analytics.

We use your information only for the following purposes:

• To process and complete your mobile recharge requests.
• To provide real-time transaction status and updates.
• To send payment confirmations and service notifications.
• To improve our platform, services, and user experience.
• To detect and prevent fraud, abuse, and unauthorized activities.

We use secure and trusted payment gateways to process transactions. We do not store sensitive payment information such as debit/credit card details, CVV, or OTP. All transactions are protected using SSL encryption and industry-standard security practices to ensure your data remains safe.

To deliver recharge services, we rely on trusted third-party providers such as payment gateways and recharge APIs (e.g., Reloadly). These services operate independently and have their own privacy policies. We are not responsible for their practices but ensure we work only with reliable partners.

We may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. This helps us improve performance and provide better services.

In case of failed or pending recharges, refunds (if applicable) will be processed as per our Refund Policy. The refund timeline may vary depending on the payment gateway or service provider.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.

You have the right to access, update, or request deletion of your personal data. You may contact us at any time for assistance regarding your data.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.